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MNP FAQs
   
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Postpaid Bill Payment (Others)

ANSWERS

  1. Can I change my billing address?

    Yes


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  2. Can I receive the bill of my postpaid connection on email?

    Yes, you can receive your bills through email.


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  3. How can email billing be activated?

    To activate Itemized email Bill with outgoing calls details, send an SMS to 129 with the following text:

    ebill<space>ao<space><email address> 

     

    To activate itemized bill with details of incoming and outgoing calls, send an SMS to 129 with the following text:

     

    ebill<space>aio<space><email address>

     

    Charges for SMS are Rs. 2+tax


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  4. How can I check my bill?
    • Simply write b in an SMS
    • Send it to 129
    • You will receive a summary of payable amount, and past invoice amounts

    Charges for SMS are Rs. 2+tax


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  5. How can I load a Warid’s scratch card against my postpaid connection?

    Ø        Go to the SMS menu of your phone

    Ø        Just type eb<space><16 digits code from the scratch card>

    Ø        Send to 161 or simply call 321


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  6. How can I pay bills after office hours?

    You can load Warid’s Scratch cards against your postpaid connection to pay the bill.


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  7. What are the charges for email billing?

    Itemized email bill with outgoing calls details is offered free of cost, whereas itemized bill with details of incoming and outgoing calls is charged at Rs 50/month.


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  8. What are the various modes of bill payment?

    You can pay your postpaid bills through cash‚ cheque or credit card at any Warid Sales and Service Centre/Franchise. In case of cheque‚ kindly note that amount will be credited to your mobile account upon clearance.


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  9. What could be the maximum length of an email address for email billing?

    An email address can have a maximum of 30 characters.


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