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FAQs
   
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Friends N Family

ANSWERS

  1. What is FNF service?

    FNF refers to Friends N Family numbers. Depending on your tariff plan‚ you can add given Warid subscriber numbers or Off net numbers in your FNF list. On calling such numbers‚ discounted airtime will be charged as per your tariff plan.


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  2. What is the procedure for adding the FNF numbers?

    Method1:Through SMS

    The process for FNF addition through SMS is as follows:

    Ø        Go to ‘write message’ option in the mobile messages option

    Ø        Write ADD‚ give space‚ and enter the desired numbers with prefix i.e. 0321, 0322, 0323 separated by space. e.g. ADD 0321XXXXXXX

    Ø        Same process will be followed for deletion just by typing DEL‚ give space and enter Warid number with prefix. e.g. DEL 0321XXXXXXX

    Ø        You can add/delete a maximum of 5 numbers through one SMS

    Ø        Send this message to 129 for processing

    Ø        You will receive an automated SMS after a few moments‚ specifying the processing of the query

    Method2: Through Commercial Website www.waridtel.com


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  3. How can I view FNF Numbers?

    To view the FNF numbers added‚ type “LIST” and send this message to 129.


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  4. How often can I add or delete an FNF Number?

    The FNF numbers once added and can only be deleted after a month.


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  5. How many numbers can I add in my FNF List?

    You can add only 5 Warid numbers or 4 Warid and 1 PTCL number in your FNF list.


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  6. What is the discounted airtime on FNF Numbers?

    In order to get details of exact discounted airtime on FNF numbers‚ please refer to your tariff plan details on our website or call 321 for further assistance.


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  7. What is the cost of sending SMS to 129 for adding/ deleting or Viewing FNF Numbers?

    Cost of sending SMS on 129 for addition/deletion/List is Rs. 2+tax per SMS. 


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  8. What will happen if someone added to my FNF list change his number?

    If someone added to your FNF list changes his number you will have to update his number in your FNF list.


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  9. Will I need to re-enter my FNF numbers if I change my tariff plan or mobile number?

    Your FNF numbers will be retained if you change your tariff plan or your mobile number.


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  10. Is FNF services facility available for both Postpaid and Prepaid Subscribers?

    Yes, this service is available for both Postpaid and Prepaid Subscribers.


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