Personal Information Collection
We endeavor to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use products and services, make customer enquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us (such as questionnaires or surveys). The type of personal information we may collect could include, for example, your name and postal address, date of birth, gender, telephone and fax numbers, email address, and credit/debit card information; lifestyle and other information collected on registration or through surveys. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.
Non-personally identifying information
We may also collect non-personally identifying information about your visit to our web, WAP and other similar sites based on your browsing (click-stream) activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to better manage and develop our sites, to provide you with a more enjoyable, customized service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.
How will we use your information?
We may use your information for a number of purposes which includes: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account enquiries; administering debt recoveries; verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other 'identifiable' information to protect your data from unauthorized access).
We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services and special offers by post, telephone and automated means such as mobile text message (SMS), Email, Fax, Pager, WAP and the world wide web (subject to any preferences expressed by you).
We may also tell you about the products and services of carefully selected third parties and allow you to receive advertising and marketing information from those selected third parties without passing control of your personal information to the third party. For example we may send you information with your bill, or you may simply receive an advertisement on your personal web and WAP page according to any preferences indicated by you and/or according to your interests. This helps us to make you aware of products and services that we may have specially negotiated for our own customers and which may be of individual interest to you.
When will we disclose your information to others?
We may disclose information about you, your account and your mobile phone to
Please note that Warid does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is necessary to deliver the products and services ordered or used by you. For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment for billing (if so authorized) or when you buy a phone or other product or service. It may also be necessary to pass your data to the organization from whom you have ordered any products or services.
Warid may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with applicable law.
Warid recognizes that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. Warid is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorized access, accidental loss and/or destruction. We use industry standard secure sockets layer (SSL) technology, for example, to encrypt sensitive information such as your credit card and other financial information.
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. Warid cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.
Monitoring and/or recording of your communications
Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with the laws of Pakistan, and in particular for national security purposes or business purposes, such as for quality control and training, to ensure effective systems operation and in order to prevent or detect crime.